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Headcount, attrition, OKRs, tickets

AI Operations & HR Dashboard from CSV

Upload an HRIS export or operations log and get headcount, attrition, ticket-volume, and OKR-status charts with a written summary.

300 free credits — about 30 stories. No credit card required.

What is operations & hr?

Ops and HR teams sit on a pile of structured data — headcount snapshots, ATS exports, ticket logs, OKR trackers — that almost never gets visualised because nobody owns the dashboard. Sreniq makes the dashboard a one-upload job: drop in an HRIS export and get headcount over time and attrition by team; drop in a Zendesk export and get ticket volume by category, response time, and SLA breach rate. Each comes with a written narrative so the report is shareable, not just lookable. The same flow handles ATS exports (time-to-fill, offer-accept rate by source) and OKR trackers (completion rate by team and quarter) without any per-tool integration work.

Common metrics

  • Headcount by team, level, and location
  • Attrition rate (annualised, voluntary vs involuntary)
  • Time-to-fill (open req → signed offer)
  • Offer accept rate
  • Ticket / request volume and trend
  • Average response and resolution time
  • SLA compliance rate
  • OKR completion % by quarter

Why teams choose Sreniq for operations & hr

People-ops dashboards have the highest 'I will get to it next quarter' rate of any internal report, because the consequence of not having one rarely fires immediately. The cost is hidden — surprise attrition spikes that the leadership team learns about months late, time-to-fill that creeps up without anyone noticing, ticket SLA misses that only surface once a customer escalates. Sreniq lowers the cost of building these dashboards to one CSV upload, which means the dashboards actually get built.

For HRIS exports, the most useful cuts are headcount over time by team, attrition rate (annualised) by team and tenure, time-to-fill by department, and offer-accept rate by source. Sreniq computes all of them from a standard BambooHR or Rippling export. For ticket systems, the equivalent set is volume by category, average response and resolution time, and SLA compliance broken out by priority — which together answer 'are we keeping up?' for any support, IT, or internal-ops queue.

OKR tracking is the third common ask in this category. Most companies keep OKRs in a spreadsheet or Notion table; almost none have a clean rollup of completion rate by team and quarter. Drop the tracker as CSV and Sreniq builds that rollup, plus a list of objectives at risk, with no extra setup. The same dashboard works whether you run quarterly or trimester OKRs — Sreniq groups by whatever date column you provide.

Privacy is usually the gating concern. Stories are private to your account by default; if employee names matter, strip the column before upload and ask Sreniq to group by team only. That keeps the analysis useful without putting individual data into a shared dashboard, which is the right default for anything in the People function.

How Sreniq works for operations & hr

  1. 1

    Export from your HRIS or ticket system

    Pull from BambooHR, Rippling, Workday, Personio, Zendesk, Jira, or Linear. CSV or Excel both work; Sreniq handles their idiosyncratic column naming.

  2. 2

    Sreniq builds the standard view

    Headcount over time, attrition heatmap by team, ticket volume by category, SLA compliance — depending on your file type. Plus a short written summary.

  3. 3

    Ask the questions a People or Ops lead would

    'Which team has the highest attrition?', 'plot ticket volume by week and category', 'how many open reqs by department?' — Sreniq updates the dashboard in chat.

Example questions you can ask

  • "Plot headcount over the last 12 months by team."
  • "Which team has the highest annualised attrition rate?"
  • "Show ticket volume by category for the last 90 days."
  • "What is our average resolution time and where do we miss SLA?"
  • "How many open reqs do we have by department?"
  • "Compare time-to-fill across engineering and sales."

Common data sources

  • BambooHR, Rippling, Workday HRIS exports
  • Personio, HiBob CSV
  • Greenhouse / Lever ATS exports
  • Zendesk ticket export
  • Jira / Linear issue export
  • Custom OKR / Asana / Notion CSV exports

Frequently asked questions

Ready to try Sreniq with your operations & hr data?

Upload a CSV, JSON, Excel sheet, or Google Sheets link. Free tier covers about 30 stories — no credit card required.